- Single classes or sessions have a cancellation policy of 24 hours before the scheduled start time. Users wishing to cancel or reschedule the Service purchased must give notice to LEA using the contact form available on the Website or sending an email to firstname.lastname@example.org. If the Purchaser does not show up for a scheduled service, he will be charged for the missed class or session.
- In case of cancellation of one or more classes (Music Together and Longzhao Kung Fu), LEA grants an equivalent number of make-up classes, provided that the Purchaser attends the make-up classes in the same term of the scheduled missed classes.
- In the event LEA must cancel a class, the class time will be rescheduled or a refund will be issued at the end of the term of the scheduled classes.
- In case of cancellation of one or more coaching session, LEA grants an equivalent number of make-up sessions within two weeks from the scheduled sessions. The make-up sessions shall be arranged according to the coach and the Purchaser availability. In case the sessions are not rescheduled within the above term of two weeks because of the unavailability of the Purchaser, he will be charged for the missed sessions.